Studies suggest that many employees feel busier now than they felt 5 years ago. It may be due to businesses “doing more with less,” mobile technology, globalization of business, family and personal activities or any number of other factors. I tend to think of employees as the hub in a wheel with many spokes. The wheel represents the employee’s life. Each spoke represents something that draws resources (time, money, attention, etc.) from the employee. The spokes can be relationships (with family, friends, associates, coworkers, etc.), financial requirements, recreational activities, developmental activities (school, reading, etc.), work requirements… whatever the employee is dealing with at the time. Spokes can come and go, and their relative priority can change over time. In my model, each hub has different limits on its capacity to handle the pressures inherent in the wheel. Some hubs can manage more spokes than others; still, each hub has a finite capacity.
Mistakes are a part of life for managers and employees (and every other human on the planet). Of course, mistakes usually result in something that needs to be fixed, which means rework, lost productivity, damaged relationships, and other outcomes that cost money. Since your Company is paying for the mistake anyway, why not get your money’s worth out of it? The best managers use employee mistakes to teach and develop their employees. To think about mistakes solely in terms of the inconvenience and cost incurred is like throwing money away.